The duties and responsibilities of the Information Technology Division are:

• Administers the IT system and other applications within the Ministry;
• Drafts the main documents for the operation of IT in the Ministry and the development of digitalization of the Ministry’s services;
• Coordinates issues for the harmonization of IT-related standards;
• Researches development trends in the field of IT as well as determines the deployment of new systems;
• Installs and operates the Ministry’s IT equipment, provides IT services, and supports end-users;
• Administers the databases of the Ministry and the interoperability between them, or with databases of the Government or other institutions, including those of the justice system;
• Supports officials in the use of IT equipment, applications and databases and performs other activities aimed at providing easier access to the IT system.

The Head of the Information Technology Division reports to the Director of the Department of General Services.

Contact:

Head of the Information Technology Division
Mr. Hamdi Gela
Email: Hamdi.Gela@rks-gov.net
Phone: 038/200-67-062
Address: Ministry of Justice
New Government Building (former Renaissance Building)
Pristina, Kosovo